Return Policy

You must return the goods with the receipt in their original packaging at your expense within 14 days of receiving them. If the goods are returned in satisfactory condition, we will refund the full purchase price to the card you originally used for the purchase.

Goods returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the goods to you and the cost incurred by you in returning the goods to us.

You may return your order by contacting us either by:

Wholesale Orders:
For information and pricing about wholesale orders of  our products please contact Katherine directly katherinekeeping@gratitudegemoils.com

Damages and Errors:
Please check your order carefully upon delivery and report any damages or shortages within 5 working days of your order being received.